•By Halimah Olamide
Twitter influencer and co-owner of Lacibo Restaurant and lounge, Pamilerin Adegoke has invited tiktok food critic, Uju Amaechi, on an expense-paid meal over her recent review of his restaurant.
“I kindly invite Uju Amaechi to an expense-paid meal at her convenience as part of our sincere attempt to make apologies and show her how dedicated we are to delivering extraordinary experiences.
“It would be an honor to take her around our facility and demonstrate the commitment and painstaking work that go into giving our valued guests an amazing experience.
I hold the utmost respect for every stakeholder in the food service industry, including critics and consultants.The statement said.
In a video which went viral, Uju expressed her displeasure with the services of the restaurant from the meal to the service rendered.
However, in response to the recent claims, pamilerin in a statement stated;
“When LaCibo Restaurant & Lounge was first opened, it was motivated by a deep dedication to make sure that our customers had more than just a meal, that they were treated to a harmonious fusion of delicious flavors, a warm and inviting environment, and a lasting impression.
“Before we opened, we made sure that every last detail from environmental compliance to health and hygiene standards was carefully followed in order to create an environment that nurtures greatness.
“We did this while adhering to the strict restrictions established by the Government of Lagos State. I firmly believe that in order to provide our valued customers with an unforgettable dining experience, we must start with a foundation based on honesty and respect for the law.
“Criticism, either constructive or otherwise, is an essential component of our growth and development as a brand. It is the compass that points us in the direction of constant improvement, making sure that we adapt and enhance our offerings to both meet and surpass the demands of our cherished clients.
“The foundation of our development is the priceless input from our distinguished visitors. Since inception, we have routinely measured the feedback of our customers, to help us improve our services in every aspect of the restaurant.
“All of our staff members go through rigorous and continuous training as part of our continual commitment to providing exceptional service. Even with the substantial costs associated with this commitment, the guarantee of efficacy and efficiency is unassailable. Every team member is an essential component of our effort to put our customers’ needs first.”
However, the management has pledged to do better and accepted full responsibility for the leas than ideal experience she had.
“I understand that even with our steadfast commitment, we can always do better. I truly value Uju Amaechi’s feedback, and I accept full responsibility for the less than ideal experience that she had. I promise to make the required changes to improve the quality of our services.”