- Safiu Kehinde
The Corporate Affairs Commission (CAC) has postponed the implementation of new fees and penalties for document downloads on its upgraded registration portal on account of transitional challenge.
This was announced in a public notice released on Monday in Abuja.
According to the notice, the decision to delay the rollout followed transitional challenges being experienced by users on the portal.
The enforcement, which affects charges for documents not downloaded within seven days of approval, was initially scheduled to commence on the 1st of August.
It has been postponed till the 1st of September as the Commission listed some encountered problems by users included difficulties with downloading documents, payment processing, post-incorporation filings for business names, and uploading of certain required documents.
“We are working tirelessly, alongside our technical partners and stakeholders, to stabilise the system without shutting down the entire portal,” the commission said.
According to CAC, the shift in date is a temporary relief aimed at supporting businesses and ensuring a seamless user experience during the transition to its Artificial Intelligence-powered platform.
The commission said the adjustment was also in response to feedback received from customers and stakeholders across the country.
“We appreciate your patience and understanding,” it stated.
According to reports, the CAC inaugurated the new digital portal on June 30 to improve service delivery and reduce the turnaround time for business registration processes.