First Bank Launches New App; Says It’s to Reinforce Prime Place of Customers




First Bank on Wednesday announced that it has launched a new digital App aimed at revoltionising the culture and experience of mobile banking in Nigeria.

Called LIT Application, the bank in a statement signed by Folake Ani-Mumuney, who is the Group Head, Marketing and Corporate Communications said  the banking app is the first of its kind in the industry.

It said it exposes customers to a wealth of opportunities to promote their safety, convenience whilst ensuring they are at an edge in today’s digital banking world. It is a mobile banking app developed and owned by the Bank and configured with a wide range of exciting features to meet the needs of its dynamic customers. 

The statement explained, “The LIT application is not just about bills payment, funds transfer or airtime recharge, but also the app is equipped with several other exciting features that reiterate the Bank’s resolve to continually expand its digital architecture to modernise its interaction with customers, irrespective of where they may be across the world.”

It said that the functions of the LIT app include: multiple transfers which allow customers to select several beneficiaries at once for a single transfer; account opening opportunities for non-customers as well as account management, enabling customers to identify their relationship managers for immediate assistance, should the need arise. 

First Bank said, “Customers can generate bank statements with options to download as pdf or send an email whilst having receipts generated as far back as one wants. With the LIT app, customers are also able to log and manage their complaint(s) without having to visit the branch. The LIT app is not all about usage but rewards as users (customers) are rewarded for using the application.”

The statement also quoted First Bank’s CEO, Dr. Adesola Adeduntan as  expressing his excitement with the new App.

He was quoted as saying, “The LIT App is designed to strengthen our commitment to our customers, ensuring the continued safety of their funds and providing them with access to renewed transformative and adaptable solutions especially in today’s digital world. Developing the application is essential to make certain that our customers have more ways to seamlessly interact with us. The LIT App is the latest addition to the Bank’s robust electronic banking family, with others being the multiple global award-winning FirstMobile, *894# USSD Banking, FirstOnline internet banking, WhatsApp chat banking, amongst many others.”


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