- Safiu Kehinde
The Nigerian Immigration Service (NIS) has apologized over service disruption on its passport portal owing to ongoing system upgrade and maintenance.
This was contained in a statement issued on Sunday by the NIS on its official X handle.
While apologizing for the inconveniences, the Service assured that the upgrade will be completed within 72 hours.
It, however, noted that the upgrade only affected those applying for passport within Nigeria as passport application and other services initiated outside Nigeria are not affected.
The statement read i part; “The Nigeria Immigration Service wishes to inform the public that we are currently conducting a system upgrade and maintenance on the passport portal for applicants within Nigeria.
“Please note that this upgrade does not affect other services, including passport applications for those applying from outside Nigeria, which remain fully operational.
“Our dedicated team is working tirelessly to complete the upgrade and restore full service within the next 72 hours.
“We sincerely apologize for any inconvenience this may cause and deeply appreciate your patience and understanding during this period.
“The Nigeria Immigration Service remains committed to serving you efficiently and with excellence.”